Warranty & service

Official-brand electronics sold here are backed by manufacturer warranty where applicable.

Manufacturer warranty

Warranty terms depend on the brand and product category (e.g. AC compressor years vs parts-only). Your warranty card or brand portal usually lists coverage. We sell genuine stock intended for Bangladesh market when specified on the product page.

Keep your proof of purchase

Save your order ID, invoice or receipt, and serial label photos. Authorized service centers typically ask for these before starting a warranty repair.

Service & repairs

For in-warranty service, visit the brand’s authorized service network with your documents. We can help explain next steps for orders placed with us—reach us via the hotline on the support page.